WELCOME TO
LITSON & ASSOCIATES
RISK MANAGEMENT SERVICES (PTY) LIMITED

eSMS-S™

WELCOME TO 2021!

Greetings to all our eSMS-S™ and eREP™ users - a very warm welcome to 2021 and to the possibilities and opportunities that this new year will present to us all in the world of
Aviation Safety.

Our L&A Cape Town office is now open during normal working hours each day, albeit with a skeleton in-office staff due to the on-going COVID-19 pandemic. Our other IT, software, travel, office and auditing staff members will continue to work 'virtually' until the current situation improves.

For queries of any kind, please contact us via your normal platforms:

Email us at info@litson.co.za for general support.
Email Natashia at natashia.pentz@litson.co.za for eSMS-S™ support.
Email Victor at victor.chiota@litson.co.za for eREP™ support.

or alternatively, should you need to speak to one of us in person, please use the office telephone number +27 (0)21 8517187.

A quick reminder that our L&A virtual safety training courses, including the SA CAA approved training courses will continue to be held on a regular basis.

A training schedule detailing all our open 2021 course dates and information can be found in the Training section of our website, please click here to link directly.

It is to be remembered that we are specialists in bespoke corporate training courses, and we look forward to hearing from you if we can be of any assistance in this regard. P.S. Until further notice these would also be held as virtual courses - making it so easy to include all your staff, no matter where they are situated, on one course!

L&A RMS's resolve to help make the world of aviation even safer than ever has never been stronger, and we look forward to you, our partners in safety - to do so!

INTRODUCTION

eSMS-S™ is a simple to use, inexpensive software Safety Management System.

eSMS-S™ covers ALL 4 PILLARS AND 12 ELEMENTS OF THE ICAO SMS REQUIREMENTS:
Safety Policy and Objectives, Safety Risk Management; Safety Assurance and Safety Promotion and the 12 Elements under these Pillars are all included, with tools - within eSMS-S™ to document and implement these aspects as required by ICAO.

eSMS-S™ SYSTEM HELP-DESK

Our helpdesk is situated in Cape Town, South Africa. If you are not sure how a tool works, ask our Help Desk and they will provide the answer. Or if you prefer, we can show you via a Skype tutorial or send you a ‘gif’ video showing how it works.

TECHNICAL SUPPORT

Technical support is offered to our clients via a Ticket notification system which is monitored daily. Every request for technical support receives a tracking number and is responded to by our eSMS-S™ technical developers.

SAFETY CASES

A Safety Case can be created, Risks identified, assessed and mitigation actions taken and all details documented in the safety case.

HAZARD REPORTS ; INCIDENT / ACCIDENT REPORTS and OHSE REPORTS

Reports can be created, filed and investigated. iPhone, iPad and ANDROID APPs are available. Hazards can be identified and Risks assessed and mitigated. TAGS can be created and applied to each report for easy search and trending statistics for the future. Statistics can be created for reporting functions. Filter reports according to ‘tolerability’ to keep resources focused on your major concerns. Recommendations: Allocate Corrective actions to responsible Personnel and track to full close out.

DIGITAL NOTICEBOARD

Management can post topics for discussion or to be read by all Users – The Noticeboard is on the main page as the system opens after logging in.

MANAGEMENT OF CHANGE PROCESSES

Major changes in the company can be created. The eSMS-S™ MOC process is simple to use.

LICENCE & TRAINING CURRENCIES

Currencies can be tailored to the Operator’s exact requirements in terms of uploading training type and expiry dates. The system gives ( can be tailored to set notification periods for all expiring of licence and training currencies) alerts 30 days prior to expiry of a licence or training requirement.

OPERATIONAL (FRAT) RISK ASSESSMENTS

An assessment can be carried out prior to each flight. The Flight Risk Assessment Tool (FRAT) is editable to allow tailoring to the Operator’s requirements.

ASSET EXPIRY CURRENCIES

These work similarly to Training Currencies but this tool monitors assets (for example, in a hangar, items of equipment that require servicing at regular intervals such as pressure vessels; first aid kits and fire-fighting equipment). Additionally, important items such as a hangar keeper’s insurance expiry date can be tracked.

AGENDAS & MINUTES OF MEETINGS

Agendas can be created for any type of meeting (Safety; Quality; Training; Flight Operations / Maintenance) and Minutes created during the meeting and agreed by all in attendance. Agendas can be shared via the internet (e.g. Skype) during the meeting and therefore a Manager can attend even though he is not physically in the meeting room or possibly out of the country.

EMERGENCY RESPONSE EXERCISE PLANNING

In the system it is possible to demonstrate a track record of holding ER exercises and reports filed.

YELLOW TAGS

Important messages can be distributed to relevant groups.

RED TAGS

Red tag messages of urgency can be sent and confirmation of receipt given.

SAFETY / QUALITY AUDITING

This s a very important part of safety assurance. eSMS-S™ includes auditing tools suitable for small to medium size Operators. A new, more advanced auditing tool called eREP-S™ currently being used by L&A Auditors will be offered as an eSMS-S™ Plus tool in the near future.

DOCUMENTATION MANAGEMENT

Store all Master documentation: policies, procedures, manuals and forms. TAG documents for easy searching.

Use “Tag”s to create a categorisation system, FSF BARS, OGP, IATA, ICAO, or your own bespoke system. Tag reports which can be later filtered, sorted, tracked and trended according to your tags so that you can identify threats that are most common in your organisation.

FLIGHT LOG

is a simple to use tool which, when regularly updated with aircraft flight information, will create statistics for the Operator regarding their aircraft usage.

SAFETY STATISTICS

Reports and reporting by type, month and classification / Recommendations and Corrective Actions / Flight Log aircraft and flying hour statistics / Statistics and reports across the eSMS-S™ system / Internal Operator User sign-ups and activity. Statistics are continually being reviewed and new stats added to the system.

eEVENTS AIRCRAFT ACCIDENT DATABASE

This is an L&A database with over 1000 recent aircraft accidents. The database is growing weekly with all reported accidents being captured with available details by L&A and being uploaded into the system. Researching the database for accidents per aircraft type, nature of event or geographical location is possible. This is a useful tool for the Aviation Safety manager.

SITEMAP

COMPANY INFO

Monday - Friday 08H30 - 17H00

+27 (0)21 851 7187

info@litson.co.za

34°05’28.40”S 18°48’45.31”E

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